ARTWORK RETURN POLICY: We want you to be happy and enjoy your original, one-of-a-kind, hand sketched artwork! However, all sales are final and no refunds are available.  Do you want to exchange your artwork for another hand-crafted sketch? We gladly will accept exchanges for 30 days after purchase and will gladly exchange your art for another similar priced sketch (or we will credit your purchase toward a “trade-in” larger purchase) upon its return. You pay for shipping to us, and we’ll cover the cost to ship the exchange back to you. If you artwork arrives damaged (e.g. broken frame), please send us a picture (finance@one1design.com) within 7 days of receipt, and we will either replace the damaged frame/artwork or offer an exchange.  Our artwork is shipped via UPS and is insured.